All products are carefully packaged to reasonably ensure their safe arrival to you.
Although every effort is made to craft and ship your order as soon a possible, and while most orders ship within 1 to 15 business days (3 weeks), please allow up to 21 business days (4 weeks + 1 day) from the date of cleared payment for orders to be crafted and shipped, especially if your order is large, customized or placed around the busy holidays.
Domestic orders will be shipped via USPS or UPS with tracking and delivery confirmation for packages. When your order is shipped, you will be emailed package tracking information for your package. I am not responsible for delays due to delivery companies or mail carriers.
I reserve the right to require a signature at the time of delivery on any shipment.
I am not responsible for packages USPS or UPS states as "delivered" when a customer claims a packaged was not received. I am not responsible for lost packages; please double check your shipping address before order confirmation.
If your order is returned to us because USPS or UPS is unable to deliver the package due to incorrect address; you are not available for delivery; refusal of package or unclaimed package: You may request that the package be reshipped. You will need to advance pay reshipping charges plus any fees for the return back to us. There will be no refunds for returned order packages for any reason.
Knives, athame, daggers and blades may not be allowed to be shipped to some regions. There will be no refund for any of these items which are removed, returned, disallowed or undeliverable for any reason.
Witchcrafts Artisan Alchemy no longer ships to international addresses.
Shipping prices include handling charges (boxes, tissue paper, bubble wrap or other materials to keep your product safe during shipment). This shop makes every effort to recycle shipping materials when possible.
Shipments are not insured unless insurance is requested by buyer in advance. To add domestic insurance, contact me to set up a custom reserved listing. Buyer is responsible for contacting the carrier to file an insurance claim in the event an insured package is lost, stolen or damaged during shipment. Refunds are not issued by Witchcrafts Artisan Alchemy® on either insured or uninsured orders for lost or stolen shipments, or for package contents damaged by the mail carrier.
My shop's name, Witchcrafts Artisan Alchemy, is in the return address on all shipments.